Frequently Asked Questions
Here are some answers to frequently asked questions about our natural bath and beauty products. If you have a question that isn’t on this page, contact us today!
If I am not happy with my Roxy Grace Kit purchase can I return it?
Yes, within 30 days of purchase, if the item is unopened and unused you may return for a refund minus shipping and handling.
If I have a nut allergy can I use Roxy Grace products?
We do use Soy Lecithin in the preparation of our Lip Balms and Almond Oil in the preparation of our Body Scrubs. As none of the Roxy Grace products are ingestible, we are confident that most people should be able to use our products safely. However, we do recommend that anyone with a sensitivity to nuts check with her doctor before use, especially if you have a severe allergy.
You will find a complete list of ingredients included in every kit and on the Product Information section of this website.
Are Roxy Grace products sold in stores?
yes, see our list of stores at Store Locator
Is Roxy Grace a real person?
No, Roxy Grace is a character that we created as the role model for our Do It Yourself Kits.
Why is Kindness So Important to Roxy Grace and Company?
Studies show that young adults who regularly practice acts of kindness are significantly less likely to engage in bullying or violence. That’s why we have created the Kindness Club to help foster and promote the idea of practicing kind acts at an early age.
Are there plans to have more Roxy Grace products in the future?
Yes, we are always creating new products, send us an email and let us know what roxy product you’d like to see next
Why does the bath bomb or soap I received look a little different from the picture on the website?
All of our products are handmade with love and care. Great attention is paid to each and every item we make. Each product is original and unique, therefore creating some slight differences in their appearance at times.